Free
$0
Free
Up to 15 users, 250 contacts, 1,000 branded emails, CRM, email marketing, helpdesk, live chat
CRM
EngageBay pricing, features & alternatives
All-in-one marketing, sales CRM and helpdesk suite for small businesses, with a free plan for up to 15 users.
- Price checked
- Verified on vendor site
- Confidence: High
Choose it if
Small businesses that want CRM, email marketing and a basic helpdesk from one vendor
Skip it if
You have a large contact database but a small team; contact caps make the higher tiers expensive
Starting price
Free; paid from $12.74/user/month (biennial)
Free plan for up to 15 users and 250 contacts
EngageBay overview
Decision checklist
- Buying consideration: Prices shown are for the All-in-One Suite. Monthly billing is the most expensive option; yearly and two-year terms reduce the per-user price.
- Operational fit: Cloud (SaaS); support: Phone support and dedicated account manager on Pro.
- Evidence context: Verified on vendor site, with facts checked 23 Sep 2026.
What EngageBay does
EngageBay bundles a CRM, email marketing, landing pages, marketing automation and a helpdesk with live chat. It is aimed at small businesses that would otherwise pay for HubSpot-style tools separately.
How the pricing works
The All-in-One Suite is priced per user, with discounts for yearly and two-year billing. The real constraint is contacts: Basic stops at 500 and Growth at 5,000, so a business with a large list and a small team can outgrow a plan quickly.
Where it fits
EngageBay suits small teams that want one login for marketing and sales. If your priority is a stronger sales pipeline and sequences, compare Salesmate; if you want unlimited users on a flat fee, look at Kylas.
EngageBay pricing
Official pricing page (opens in a new tab)Starting price: Free; paid from $12.74/user/month (biennial). Model: Per user, per month; cheaper on yearly and two-year billing.
Worked example3 users on Basic, billed yearly: $41.37/month for up to 500 contacts
Basic
$14.99/user/month
$13.79 yearly · $12.74 biennial
500 contacts, 3,000 branded emails, landing pages, lead scoring, SMS marketing, social suite
Growth
$64.99/user/month
$59.79 yearly · $55.24 biennial
5,000 contacts, 25,000 branded emails, marketing automation, A/B testing, service automation, proposals
Pro
$119.99/user/month
$110.39 yearly · $101.99 biennial
10,000 contacts, 50,000 branded emails, web analytics, SSO, custom reporting, account manager, phone support
Prices shown are for the All-in-One Suite. Monthly billing is the most expensive option; yearly and two-year terms reduce the per-user price.
Key features
- CRM with deal pipelines
- Email marketing, landing pages and web pop-ups
- Marketing automation and A/B testing (Growth)
- Helpdesk and live chat
- SMS marketing and social suite
- Proposals, custom reporting and SSO (Pro)
EngageBay pros and cons
Strengths
- Genuinely usable free plan for small teams
- Marketing, sales and support in one product
- Discounts for yearly and two-year commitments
Limitations
- Contact limits are low for the price
- Automation needs Growth at about $55–$65/user
- Per-user pricing adds up across a whole team
Biggest limitation: Tight contact caps: 500 on Basic and 5,000 on Growth
EngageBay at a glance
- Pricing model
- Per user, per month; cheaper on yearly and two-year billing
- Free access
- Free plan for up to 15 users and 250 contacts
- Support
- Phone support and dedicated account manager on Pro
- India readiness
- Priced in USD; SMS marketing available from Basic
- Deployment
- Cloud (SaaS)
- Use cases
- Email marketing, Helpdesk, Sales pipeline management
- Industries
- Professional services, Small business
EngageBay alternatives
Closest alternative: Salesmate. Here is how the shortlist compares on price and fit.
| Compare | EngageBay | Salesmate |  Kylas |
 Desku |
|---|---|---|---|---|
| Best for | Small businesses that want CRM, email marketing and a basic helpdesk from one vendor | Inside-sales teams of 3–50 users who want pipelines, email sequences and calling in one CRM | Indian SMB sales teams with many users who want calling, WhatsApp and email inside the CRM | Small and growing support teams that want a shared inbox and live chat without paying per agent |
| Starting price | Free; paid from $12.74/user/month (biennial) | $23/user/month | Free (Embark plan); Elevate is a flat monthly fee on request | Free; paid plans from $39/month |
| Free plan / trial | Free plan for up to 15 users and 250 contacts | 15-day free trial | Lifetime-free Embark plan; 7-day trial of Elevate | Free plan (2 agents) and 14-day trial on paid plans |
| Biggest limitation | Tight contact caps: 500 on Basic and 5,000 on Growth | Sequences, quotes, team inbox and SSO start at Pro; power dialer only at Business ($63/user) | The free plan has no email, telephony, WhatsApp or workflow automation, and Elevate's price is not clearly shown online | Meaningful AI usage needs the Eva AI token add-on at $59/month; WhatsApp and full social channels are Business-only |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
EngageBay FAQs
Is EngageBay free?
Yes. The free plan covers up to 15 users with 250 contacts and 1,000 branded emails, including CRM, email marketing and a helpdesk.
How much does EngageBay cost?
The All-in-One Suite costs $14.99, $64.99 or $119.99 per user per month on monthly billing, with lower rates on yearly and two-year terms.
What limits push you to a higher EngageBay plan?
Mostly contacts and email volume: Basic allows 500 contacts and Growth allows 5,000.
Does EngageBay include marketing automation?
Full marketing automation and A/B testing start on the Growth plan.
Sources and how we checked
We read pricing and plan limits from EngageBay's own pages (listed above) on the dates above. Where a vendor does not publish a price we can verify, we say so rather than estimate. Spotted something out of date? Tell us.
Profile updated · facts checked 23 Sep 2026
EngageBayFree; paid from $12.74/user/month (biennial)
