Free
$0
Free
Up to 15 users, 250 contacts, 1,000 branded emails, CRM, email marketing, helpdesk, live chat
CRM
EngageBay pricing, features & alternatives
All-in-one marketing, sales CRM and helpdesk suite for small businesses, with a free plan for up to 15 users.
- Price checked
- Verified on vendor site
- Confidence: High
Choose it if
Small businesses that want CRM, email marketing and a basic helpdesk from one vendor
Skip it if
You have a large contact database but a small team; contact caps make the higher tiers expensive
Starting price
Free; paid from $12.74/user/month (biennial)
Free plan for up to 15 users and 250 contacts
EngageBay overview
Decision checklist
- Buying consideration: Prices shown are for the All-in-One Suite. Monthly billing is the most expensive option; yearly and two-year terms reduce the per-user price.
- Operational fit: Cloud (SaaS); support: Phone support and dedicated account manager on Pro.
- Evidence context: Verified on vendor site, with facts checked 19 Oct 2026.
What Does EngageBay Do?
EngageBay bundles a CRM, email marketing, landing pages, marketing automation and a helpdesk with live chat. It is aimed at small businesses that would otherwise pay for HubSpot-style tools separately.
How Much Does EngageBay Cost?
The All-in-One Suite is priced per user, with discounts for yearly and two-year billing. The real constraint is contacts: Basic stops at 500 and Growth at 5,000, so a business with a large list and a small team can outgrow a plan quickly.
Setting Up EngageBay Without Wasting Contacts
Contact limits drive EngageBay’s cost, so keep the database clean from day one. Import only active customers and recent leads, delete bounced and unsubscribed contacts regularly, and avoid importing old purchased lists. Use tags and lists to segment instead of duplicating contacts across pipelines.
Start with the CRM and email marketing, then turn on the helpdesk and live chat once the sales side is running. Trying to configure every module at once is the most common reason small teams give up on all-in-one tools.
When EngageBay Is Cheaper Than Separate Tools
For a three-person team, Basic on yearly billing costs about US$41 a month for CRM, email, landing pages and helpdesk together. Buying a CRM, an email tool and a help desk separately usually costs more at that size. The comparison changes once you pass a few thousand contacts, because the jump to Growth is large per user.
Common EngageBay Use Cases
EngageBay suits small teams that want one login for marketing and sales. If your priority is a stronger sales pipeline and sequences, compare Salesmate; if you want unlimited users on a flat fee, look at Kylas.
EngageBay pricing
Official pricing page (opens in a new tab)Starting price: Free; paid from $12.74/user/month (biennial). Model: Per user, per month; cheaper on yearly and two-year billing.
Worked example3 users on Basic, billed yearly: $41.37/month for up to 500 contacts
Basic
$14.99/user/month
$13.79 yearly · $12.74 biennial
500 contacts, 3,000 branded emails, landing pages, lead scoring, SMS marketing, social suite
Growth
$64.99/user/month
$59.79 yearly · $55.24 biennial
5,000 contacts, 25,000 branded emails, marketing automation, A/B testing, service automation, proposals
Pro
$119.99/user/month
$110.39 yearly · $101.99 biennial
10,000 contacts, 50,000 branded emails, web analytics, SSO, custom reporting, account manager, phone support
Prices shown are for the All-in-One Suite. Monthly billing is the most expensive option; yearly and two-year terms reduce the per-user price.
Key features
- CRM with deal pipelines
- Email marketing, landing pages and web pop-ups
- Marketing automation and A/B testing (Growth)
- Helpdesk and live chat
- SMS marketing and social suite
- Proposals, custom reporting and SSO (Pro)
EngageBay pros and cons
Strengths
- Genuinely usable free plan for small teams
- Marketing, sales and support in one product
- Discounts for yearly and two-year commitments
Limitations
- Contact limits are low for the price
- Automation needs Growth at about $55–$65/user
- Per-user pricing adds up across a whole team
Biggest limitation: Tight contact caps: 500 on Basic and 5,000 on Growth
EngageBay at a glance
- Pricing model
- Per user, per month; cheaper on yearly and two-year billing
- Free access
- Free plan for up to 15 users and 250 contacts
- Support
- Phone support and dedicated account manager on Pro
- India readiness
- Priced in USD; SMS marketing available from Basic
- Deployment
- Cloud (SaaS)
- Use cases
- Email marketing, Helpdesk, Sales pipeline management
- Industries
- Professional services, Small business
EngageBay alternatives
Closest alternative: Salesmate. Here is how the shortlist compares on price and fit.
| Compare |  EngageBay |
 Salesmate |
 Kylas CRM |
 Desku |
|---|---|---|---|---|
| Best for | Small businesses that want CRM, email marketing and a basic helpdesk from one vendor | Inside-sales teams of 3–50 users who want pipelines, email sequences and calling in one CRM | Indian SMB sales teams with many users who want calling, WhatsApp and email inside the CRM | Small and growing support teams that want a shared inbox and live chat without paying per agent |
| Starting price | Free; paid from $12.74/user/month (biennial) | $23/user/month | Free (Embark plan); Elevate is a flat monthly fee on request | Free; paid plans from $39/month |
| Free plan / trial | Free plan for up to 15 users and 250 contacts | 15-day free trial | Lifetime-free Embark plan; 7-day trial of Elevate | Free plan (2 agents) and 14-day trial on paid plans |
| Biggest limitation | Tight contact caps: 500 on Basic and 5,000 on Growth | Sequences, quotes, team inbox and SSO start at Pro; power dialer only at Business ($63/user) | The free plan has no email, telephony, WhatsApp or workflow automation, and Elevate's price is not clearly shown online | Meaningful AI usage needs the Eva AI token add-on at $59/month; WhatsApp and full social channels are Business-only |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
EngageBay FAQs
Is EngageBay free?
Yes. The free plan covers up to 15 users with 250 contacts and 1,000 branded emails, including CRM, email marketing and a helpdesk.
How much does EngageBay cost?
The All-in-One Suite costs $14.99, $64.99 or $119.99 per user per month on monthly billing, with lower rates on yearly and two-year terms.
What limits push you to a higher EngageBay plan?
Mostly contacts and email volume: Basic allows 500 contacts and Growth allows 5,000.
Does EngageBay include marketing automation?
Full marketing automation and A/B testing start on the Growth plan.
Sources and how we checked
We read pricing and plan limits from EngageBay's own pages (listed above) on the dates above. Where a vendor does not publish a price we can verify, we say so rather than estimate. Spotted something out of date? Tell us.
Profile updated · facts checked 19 Oct 2026
EngageBayFree; paid from $12.74/user/month (biennial)
