EngageBay
Choose it for: Small businesses that want CRM, email marketing and a basic helpdesk from one vendor
Starting price: Free; paid from $12.74/user/month (biennial)
Watch for: Tight contact caps: 500 on Basic and 5,000 on Growth
Side-by-side comparison
Compare EngageBay vs Salesmate on pricing, free access, features, support and limitations using source-backed profile data and visible check dates.
Quick answer
There is no universal winner here. The better choice depends on the workflow, budget and limitation you can accept.
Choose it for: Small businesses that want CRM, email marketing and a basic helpdesk from one vendor
Starting price: Free; paid from $12.74/user/month (biennial)
Watch for: Tight contact caps: 500 on Basic and 5,000 on Growth
Choose it for: Inside-sales teams of 3–50 users who want pipelines, email sequences and calling in one CRM
Starting price: $23/user/month
Watch for: Sequences, quotes, team inbox and SSO start at Pro; power dialer only at Business ($63/user)
Full comparison
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| Compare | EngageBay | Salesmate |
|---|---|---|
| Best for | Small businesses that want CRM, email marketing and a basic helpdesk from one vendor | Inside-sales teams of 3–50 users who want pipelines, email sequences and calling in one CRM |
| Avoid if | You have a large contact database but a small team; contact caps make the higher tiers expensive | You need a free plan or INR billing; there is no free tier and fees are non-refundable |
| Starting price | Free; paid from $12.74/user/month (biennial) | $23/user/month |
| Pricing model | Per user, per month; cheaper on yearly and two-year billing | Per user, per month; annual billing saves up to 20% |
| Free plan / trial | Free plan for up to 15 users and 250 contacts | 15-day free trial |
| Plans |
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| Deployment | Cloud (SaaS) | Cloud with web and mobile apps |
| India readiness | Priced in USD; SMS marketing available from Basic | Priced in USD; calling and texting sold as add-ons |
| Support | Phone support and dedicated account manager on Pro | 24/7 support and dedicated account manager on Enterprise |
| Biggest limitation | Tight contact caps: 500 on Basic and 5,000 on Growth | Sequences, quotes, team inbox and SSO start at Pro; power dialer only at Business ($63/user) |
| Evidence | Verified on vendor site | Verified on vendor site |
| Price checked | ||
| Pricing source | Official pricing (opens in a new tab) | Official pricing (opens in a new tab) |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
Pricing snapshot
Free; paid from $12.74/user/month (biennial)
$23/user/month
Evidence and freshness
This page updates automatically when a connected software profile is edited or re-imported. Pricing and plan limits can still change between checks, so verify the final quote with the vendor.