EngageBay
Choose it for: Small businesses that want CRM, email marketing and a basic helpdesk from one vendor
Starting price: Free; paid from $12.74/user/month (biennial)
Watch for: Tight contact caps: 500 on Basic and 5,000 on Growth
Side-by-side comparison
EngageBay vs Kylas
Compare EngageBay vs Kylas on pricing, free access, features, support and limitations using source-backed profile data and visible check dates.
Quick answer
Which option fits you?
There is no universal winner here. The better choice depends on the workflow, budget and limitation you can accept.
Kylas
Choose it for: Indian SMB sales teams with many users who want calling, WhatsApp and email inside the CRM
Starting price: Free (Embark plan); Elevate is a flat monthly fee on request
Watch for: The free plan has no email, telephony, WhatsApp or workflow automation, and Elevate's price is not clearly shown online
Full comparison
Pricing, fit and product differences
Swipe horizontally on smaller screens.
| Compare | EngageBay | Kylas |
|---|---|---|
| Best for | Small businesses that want CRM, email marketing and a basic helpdesk from one vendor | Indian SMB sales teams with many users who want calling, WhatsApp and email inside the CRM |
| Avoid if | You have a large contact database but a small team; contact caps make the higher tiers expensive | You need transparent self-serve pricing before talking to sales |
| Starting price | Free; paid from $12.74/user/month (biennial) | Free (Embark plan); Elevate is a flat monthly fee on request |
| Pricing model | Per user, per month; cheaper on yearly and two-year billing | Flat fee with unlimited users; billed quarterly, half-yearly or annually |
| Free plan / trial | Free plan for up to 15 users and 250 contacts | Lifetime-free Embark plan; 7-day trial of Elevate |
| Plans |
|
|
| Deployment | Cloud (SaaS) | Cloud with mobile app |
| India readiness | Priced in USD; SMS marketing available from Basic | Built for Indian teams: telephony, SMS and WhatsApp integrations |
| Support | Phone support and dedicated account manager on Pro | Phone support and account manager on Exceed |
| Biggest limitation | Tight contact caps: 500 on Basic and 5,000 on Growth | The free plan has no email, telephony, WhatsApp or workflow automation, and Elevate's price is not clearly shown online |
| Evidence | Verified on vendor site | Verified on vendor site |
| Price checked | ||
| Pricing source | Official pricing (opens in a new tab) | Official pricing (opens in a new tab) |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
Pricing snapshot
What each product costs
EngageBay
Free; paid from $12.74/user/month (biennial)
- Pricing model
- Per user, per month; cheaper on yearly and two-year billing
- Free access
- Free plan for up to 15 users and 250 contacts
Kylas
Free (Embark plan); Elevate is a flat monthly fee on request
- Pricing model
- Flat fee with unlimited users; billed quarterly, half-yearly or annually
- Free access
- Lifetime-free Embark plan; 7-day trial of Elevate
Evidence and freshness
When this comparison was checked
EngageBayPrice checked 23 Sep 2026Verified on vendor site
KylasPrice checked 23 Sep 2026Verified on vendor site
This page updates automatically when a connected software profile is edited or re-imported. Pricing and plan limits can still change between checks, so verify the final quote with the vendor.
