Embark
Free
Lifetime free
10,000 records, unlimited users, leads, contacts and deals, mobile app, pre-built reports
CRM
Kylas CRM pricing, features & alternatives
Indian sales CRM with a lifetime-free plan and flat, unlimited-user pricing on its paid tier.
- Price checked
- Verified on vendor site
- Confidence: High
Choose it if
Indian SMB sales teams with many users who want calling, WhatsApp and email inside the CRM
Skip it if
You need transparent self-serve pricing before talking to sales
Starting price
Free (Embark plan); Elevate is a flat monthly fee on request
Lifetime-free Embark plan; 7-day trial of Elevate
Kylas CRM overview
Decision checklist
- Buying consideration: Kylas describes Elevate as a flat monthly price with unlimited users. The figure was not displayed on the pricing page when we checked, so confirm the current amount and GST treatment with Kylas.
- Operational fit: Cloud with mobile app; support: Phone support and account manager on Exceed.
- Evidence context: Verified on vendor site, with facts checked 3 Nov 2026.
Kylas CRM Overview
Kylas is a sales CRM from an Indian team, focused on lead capture, pipeline management and sales communication. The paid plan connects email, SMS, WhatsApp and telephony so reps can work leads without leaving the CRM.
Kylas CRM Plans and What You Pay
Kylas does not charge per user. Embark is free with unlimited users and 10,000 records. Elevate is a flat monthly fee with 100,000 records and all communication channels, billed quarterly or longer. Exceed is custom and adds support and a far higher record limit.
Why Flat Pricing Matters for Large Sales Teams
Per-user CRMs get expensive when a business has many callers, field agents or channel partners who each need a login. With Kylas, a real estate firm or education company can add every counsellor without the bill rising per seat. The trade-off is that the paid Elevate price isn’t published, so get a written quote and compare it with per-user CRMs at your actual headcount.
Moving From the Free Plan to Elevate
Embark is enough to test lead and deal tracking with your whole team, but it has no email, telephony, WhatsApp or workflow automation. Use the free plan to clean up your pipeline stages and lead sources first, then start the Elevate trial when you’re ready to connect communication channels, so the 7-day window is spent on the features you’re paying for.
Who Uses Kylas and Why
Kylas is a good fit for Indian businesses with large sales teams, such as real estate or education, where per-seat CRMs get expensive. If calling is the centre of your process, compare telecrm.
Kylas CRM pricing
Official pricing page (opens in a new tab)Starting price: Free (Embark plan); Elevate is a flat monthly fee on request. Model: Flat fee with unlimited users; billed quarterly, half-yearly or annually.
Elevate
Contact sales
Flat monthly fee; quarterly, half-yearly or annual billing
100,000 records, unlimited users, email, SMS, WhatsApp, telephony, 30 workflows, API, 70+ integrations
Exceed
Contact sales
Custom plan
11,00,000 records, all Elevate features, phone support, account manager, free onboarding
Kylas describes Elevate as a flat monthly price with unlimited users. The figure was not displayed on the pricing page when we checked, so confirm the current amount and GST treatment with Kylas.
Key features
- Lead, contact and deal management
- Unlimited users on every plan
- Email (Gmail, Outlook, SMTP), SMS and WhatsApp (Elevate)
- Telephony integration (Elevate)
- Workflows and email templates (Elevate)
- Marketplace with 70+ integrations, API and webhooks
Kylas CRM pros and cons
Strengths
- Unlimited users on free and paid plans
- Generous 100,000-record limit on Elevate
- Indian communication channels built in
Limitations
- Free plan lacks communication and automation
- Elevate pricing needs a sales conversation
- BI analytics is an add-on
Biggest limitation: The free plan has no email, telephony, WhatsApp or workflow automation, and Elevate's price is not clearly shown online
Kylas CRM at a glance
- Pricing model
- Flat fee with unlimited users; billed quarterly, half-yearly or annually
- Free access
- Lifetime-free Embark plan; 7-day trial of Elevate
- Support
- Phone support and account manager on Exceed
- India readiness
- Built for Indian teams: telephony, SMS and WhatsApp integrations
- Deployment
- Cloud with mobile app
- Use cases
- Lead management, Sales pipeline management
- Industries
- Education, Real estate, Small business
Kylas CRM alternatives
Closest alternative: telecrm. Here is how the shortlist compares on price and fit.
| Compare |  Kylas CRM |
 telecrm |
 Salesmate |
 EngageBay |
|---|---|---|---|---|
| Best for | Indian SMB sales teams with many users who want calling, WhatsApp and email inside the CRM | Indian sales teams that close deals over phone calls and WhatsApp follow-ups | Inside-sales teams of 3–50 users who want pipelines, email sequences and calling in one CRM | Small businesses that want CRM, email marketing and a basic helpdesk from one vendor |
| Starting price | Free (Embark plan); Elevate is a flat monthly fee on request | ₹799/user/month billed annually | $23/user/month | Free; paid from $12.74/user/month (biennial) |
| Free plan / trial | Lifetime-free Embark plan; 7-day trial of Elevate | No free plan stated on the pricing page; ask telecrm about a demo or trial | 15-day free trial | Free plan for up to 15 users and 250 contacts |
| Biggest limitation | The free plan has no email, telephony, WhatsApp or workflow automation, and Elevate's price is not clearly shown online | Chat sync, WhatsApp API setup and automation beyond the included allowance can add to the advertised per-user price | Sequences, quotes, team inbox and SSO start at Pro; power dialer only at Business ($63/user) | Tight contact caps: 500 on Basic and 5,000 on Growth |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
Kylas CRM FAQs
Is Kylas CRM free?
Yes. The Embark plan is free for life with unlimited users and up to 10,000 records, but it excludes email, telephony, WhatsApp and workflow automation.
How does Kylas pricing work?
Kylas charges a flat monthly fee regardless of user count. Elevate can be billed quarterly, half-yearly or annually; ask Kylas for the current amount.
Does Kylas integrate with WhatsApp and telephony?
Yes, on the Elevate plan, along with email and SMS.
Is there a Kylas free trial?
Elevate comes with a 7-day free trial and no credit card required.
Sources and how we checked
We read pricing and plan limits from Kylas CRM's own pages (listed above) on the dates above. Where a vendor does not publish a price we can verify, we say so rather than estimate. Spotted something out of date? Tell us.
Profile updated · facts checked 3 Nov 2026
Kylas CRMFree (Embark plan); Elevate is a flat monthly fee on request
