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telecrm pricing, features & alternatives

Calling-first CRM for Indian SMB sales teams, built around lead follow-ups, call tracking and WhatsApp.

  • Price checked
  • Verified on vendor site
  • Confidence: High

Choose it if

Indian sales teams that close deals over phone calls and WhatsApp follow-ups

Skip it if

Your sales motion is email-led or you need a published price before a demo

Starting price

₹799/user/month billed annually

No free plan stated on the pricing page; ask telecrm about a demo or trial

telecrm overview

Decision checklist

  • Buying consideration: Chat Sync is ₹200/user/month, WhatsApp API setup is ₹1,999 once, and additional consultation is ₹999/hour. Additional automations are charged separately.
  • Operational fit: Cloud with Android app; support: Vendor onboarding and support; consultation is available as a paid add-on.
  • Evidence context: Verified on vendor site, with facts checked 3 Nov 2026.

What Is telecrm?

telecrm is a CRM designed for sales teams that call leads. It centralises incoming leads, assigns them to reps, tracks calls and follow-ups, and keeps WhatsApp conversations alongside each lead so managers can see what happened.

How telecrm Pricing Works

telecrm sells per-user subscriptions. Core CRM costs ₹799 per user/month on annual billing or ₹1,099 per user/month on quarterly billing. Budget beyond that headline rate for Chat Sync, WhatsApp API setup, additional automations and paid consultation where needed.

How a Typical telecrm Day Works

Leads from Facebook ads, IndiaMART, JustDial, website forms and spreadsheets flow into telecrm and are assigned to callers. Each rep opens the mobile app, works through a list of leads due for a call, and taps to dial. After the call, they mark the outcome and set the next follow-up, and the app reminds them when it’s due. WhatsApp messages sent from the CRM stay on the lead’s timeline, so a manager can see the full conversation.

What to Check in a telecrm Demo

  • How leads from your current sources are captured and assigned
  • Whether call recording works on your team’s phones
  • How follow-up reminders and missed calls are handled
  • Which reports show calls, connects and conversions by rep
  • Any minimum user count and the total with add-ons

What Is telecrm Used For?

telecrm fits phone-led sales teams. If you want flat pricing with unlimited users, compare Kylas; for email sequences and a broader CRM, compare Salesmate.

Starting price: ₹799/user/month billed annually. Model: Per-user subscription with quarterly or annual billing; paid add-ons.

Worked exampleFor five users on annual billing, the base subscription is ₹3,995/month before GST and optional add-ons.

Core CRM — Annual

₹799/user/month

Billed annually

Calling, lead capture, follow-ups, reports, integrations and up to 10,000 free automations/month

Core CRM — Quarterly

₹1,099/user/month

Billed quarterly

Core CRM features with a shorter billing commitment

Chat Sync is ₹200/user/month, WhatsApp API setup is ₹1,999 once, and additional consultation is ₹999/hour. Additional automations are charged separately.

Key features

  • Lead management with follow-up reminders
  • Call tracking and call logs
  • WhatsApp messaging
  • Lead assignment across a sales team
  • Mobile app for field and calling teams
  • Reports on calls and conversions

telecrm pros and cons

Strengths

  • Built around how Indian SMB sales teams actually work
  • Mobile-first calling workflow
  • Keeps call and WhatsApp activity with each lead

Limitations

  • Pricing is not independently confirmed here
  • Less suited to email-heavy outbound
  • Third-party listings mention a minimum user count
Biggest limitation: Chat sync, WhatsApp API setup and automation beyond the included allowance can add to the advertised per-user price

telecrm at a glance

Pricing model
Per-user subscription with quarterly or annual billing; paid add-ons
Free access
No free plan stated on the pricing page; ask telecrm about a demo or trial
Support
Vendor onboarding and support; consultation is available as a paid add-on
India readiness
Designed for Indian SMBs; telephony and WhatsApp workflows
Deployment
Cloud with Android app
Use cases
Lead management, Tele-calling
Industries
Education, Real estate, Small business

telecrm alternatives

Closest alternative: Kylas. Here is how the shortlist compares on price and fit.

telecrm compared with alternatives
Compare telecrm Kylas CRM Salesmate EngageBay
Best for Indian sales teams that close deals over phone calls and WhatsApp follow-upsIndian SMB sales teams with many users who want calling, WhatsApp and email inside the CRMInside-sales teams of 3–50 users who want pipelines, email sequences and calling in one CRMSmall businesses that want CRM, email marketing and a basic helpdesk from one vendor
Starting price ₹799/user/month billed annuallyFree (Embark plan); Elevate is a flat monthly fee on request$23/user/monthFree; paid from $12.74/user/month (biennial)
Free plan / trial No free plan stated on the pricing page; ask telecrm about a demo or trialLifetime-free Embark plan; 7-day trial of Elevate15-day free trialFree plan for up to 15 users and 250 contacts
Biggest limitation Chat sync, WhatsApp API setup and automation beyond the included allowance can add to the advertised per-user priceThe free plan has no email, telephony, WhatsApp or workflow automation, and Elevate's price is not clearly shown onlineSequences, quotes, team inbox and SSO start at Pro; power dialer only at Business ($63/user)Tight contact caps: 500 on Basic and 5,000 on Growth

Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.

telecrm FAQs

How much does telecrm cost?

Core CRM is ₹799 per user/month when billed annually or ₹1,099 per user/month when billed quarterly. Add-ons and GST can increase the final bill.

Does telecrm charge separately for WhatsApp?

Its pricing page lists Chat Sync at ₹200 per user/month and a one-time ₹1,999 WhatsApp API setup charge. Official Meta messaging fees may also apply.

Who is telecrm for?

It is designed for sales teams that work leads mainly through phone calls and WhatsApp.

Sources and how we checked

We read pricing and plan limits from telecrm's own pages (listed above) on the dates above. Where a vendor does not publish a price we can verify, we say so rather than estimate. Spotted something out of date? Tell us.

Profile updated · facts checked 3 Nov 2026

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