Free Forever
₹0 platform entry
Limited access for testing and basic workflows
WhatsApp Marketing
AiSensy pricing, features & alternatives
WhatsApp Business platform for broadcasts, shared inboxes, automation, chatbots and AI agents on the official API.
- Price checked
- Verified on vendor site
- Confidence: High
Choose it if
Indian SMBs running WhatsApp campaigns, lead journeys and customer support
Skip it if
You need one flat all-inclusive price or do not want Meta usage charges
Starting price
Free Forever; paid add-ons from ₹1,350/month
Yes
AiSensy overview
Decision checklist
- Buying consideration: Meta charges are separate from AiSensy fees. The checked India rates showed marketing messages at ₹1.09 and utility or authentication messages at ₹0.145; service messages inside the customer-service window were shown as free. Verify current Meta rates before publishing.
- Operational fit: Cloud / SaaS; support: Email and plan-dependent onboarding/support.
- Evidence context: Verified on vendor site, with facts checked 23 Sep 2026.
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AiSensy Overview
AiSensy is an Indian WhatsApp marketing and support platform built on the official WhatsApp Business API. It lets businesses send broadcasts to opted-in customers, run automated drip journeys, reply to customers from a shared team inbox and build no-code chatbots, with an optional AI agent for answering questions.
Who Uses AiSensy and Why
- Sending offers, back-in-stock alerts and festive campaigns to opted-in customers
- Recovering abandoned carts for D2C brands
- Capturing leads from Click to WhatsApp ads and qualifying them with a chatbot
- Handling customer support chats with several agents on one number
- Sending order, payment and appointment updates
How Teams Use AiSensy Day to Day
After connecting your business number to the WhatsApp API through AiSensy, you import contacts with consent and get message templates approved by Meta. Campaigns go to segments, and replies land in the team inbox, where chats can be assigned to agents. The chatbot builder handles common flows such as FAQs, lead forms or catalogue browsing, and the AI agent answers open questions from your content.
Understanding Your WhatsApp Bill
You pay in three layers: the AiSensy plan or add-ons, Meta’s per-message charges, and GST. Meta charges by message category, so a marketing broadcast costs much more per message than a utility update, and replies within the 24-hour customer service window are free. Meta revised its India rates in October 2026, so check the current rate card before planning a large campaign.
Running WhatsApp Campaigns That Don’t Get Blocked
- Only message customers who opted in, and record where the consent came from
- Segment lists so each campaign reaches people who care about it
- Keep marketing frequency modest, since blocks and reports lower your quality rating
- Use utility templates for order and payment updates, not marketing ones
- Watch your number’s quality rating in the dashboard and pause campaigns if it drops
Our Recommendation
AiSensy suits Indian SMBs that want campaigns, automation and support on WhatsApp at rupee prices. Compare Interakt for Shopify-linked commerce, Wati for multi-agent support teams, and LimeChat for AI-led ecommerce conversations.
AiSensy pricing
Official pricing page (opens in a new tab)Starting price: Free Forever; paid add-ons from ₹1,350/month. Model: Platform subscription plus Meta per-message charges and optional add-ons.
Worked exampleAn annual AI Agent add-on is ₹1,215/month equivalent for 1,000 AI messages, plus any platform plan, Meta message charges and GST.
Chatbot Builder
₹2,500/month or ₹2,250/month billed annually
Up to five chatbots on the checked page
AI Agent
₹1,350/month or ₹1,215/month billed annually
Includes 1,000 AI-agent messages on the checked page
Meta charges are separate from AiSensy fees. The checked India rates showed marketing messages at ₹1.09 and utility or authentication messages at ₹0.145; service messages inside the customer-service window were shown as free. Verify current Meta rates before publishing.
Key features
- WhatsApp broadcasts
- Shared team inbox
- No-code chatbot
- Drip campaigns
- Click-to-WhatsApp ads
- Contact segmentation
- AI Agent
- Analytics
AiSensy pros and cons
Strengths
- Free entry plan
- India-focused pricing
- Campaign and support workflows together
Limitations
- Meta charges are separate
- Advanced bots cost extra
- Policy compliance is required
Biggest limitation: The final bill has multiple components rather than one simple rate
AiSensy at a glance
- Pricing model
- Platform subscription plus Meta per-message charges and optional add-ons
- Free access
- Yes
- Support
- Email and plan-dependent onboarding/support
- India readiness
- Excellent: INR pricing, India market focus and WhatsApp Business API workflows
- Deployment
- Cloud / SaaS
- Use cases
- AI customer support, Chatbot automation, Shared inbox, WhatsApp broadcasts
- Industries
- Ecommerce, Education, Healthcare, Real estate
AiSensy alternatives
Closest alternative: LimeChat. Here is how the shortlist compares on price and fit.
| Compare | AiSensy |  LimeChat |
 Kommunicate |
Intercom |
|---|---|---|---|---|
| Best for | Indian SMBs running WhatsApp campaigns, lead journeys and customer support | D2C and e-commerce brands running WhatsApp campaigns, cart recovery and AI-led support at scale | Support teams already on Zendesk or Freshdesk that want an AI agent in front of human agents | SaaS and online businesses prioritising messenger support and AI resolution |
| Starting price | Free Forever; paid add-ons from ₹1,350/month | Contact sales for a quote | $34/month billed annually ($40 monthly) | US$29/seat/month billed annually, plus Fin from US$0.99 per outcome |
| Free plan / trial | Yes | Not listed on the pricing page | 30-day free trial, no credit card | Trial |
| Biggest limitation | The final bill has multiple components rather than one simple rate | No published prices, and Meta bills WhatsApp Business API conversations separately | Starter includes only one team member and 250 conversations a month; helpdesk integrations need Professional | Fin outcome charges make total cost usage-dependent |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
AiSensy FAQs
Does AiSensy have a free plan?
Yes. The official pricing page lists a Free Forever option with limits.
Are Meta WhatsApp charges included?
No. Meta message charges are billed separately from AiSensy's platform and add-on fees.
What did marketing messages cost during this check?
The official India pricing page displayed ₹1.09 per marketing message; verify the current rate before budgeting.
How much is the chatbot builder?
The checked page showed ₹2,500 monthly or ₹2,250 per month on annual billing for up to five chatbots.
How much is the AI Agent add-on?
The checked page showed ₹1,350 monthly or ₹1,215 per month billed annually for 1,000 AI messages.
Can AiSensy send unlimited broadcasts?
Campaign capacity depends on the plan, WhatsApp quality limits, user consent and Meta policy; it should not be treated as unrestricted messaging.
Sources and how we checked
We read pricing and plan limits from AiSensy's own pages (listed above) on the dates above. Where a vendor does not publish a price we can verify, we say so rather than estimate. Spotted something out of date? Tell us.
Profile updated · facts checked 23 Sep 2026
AiSensyFree Forever; paid add-ons from ₹1,350/month
