Starter
$40/month
$34/month billed annually
1 AI agent, 1 team member, 250 conversations/month, web, mobile, WhatsApp, Telegram, Instagram, 1-year history
Customer Support
Kommunicate pricing, features & alternatives
AI chatbot and live-chat platform that automates customer conversations across web, mobile apps, WhatsApp and email.
- Price checked
- Verified on vendor site
- Confidence: High
Choose it if
Support teams already on Zendesk or Freshdesk that want an AI agent in front of human agents
Skip it if
You need many seats cheaply; each extra team member adds $20–$30/month
Starting price
$34/month billed annually ($40 monthly)
30-day free trial, no credit card
Kommunicate overview
Decision checklist
- Buying consideration: Extra conversations cost $15 per 1,000 on Starter and $10 per 1,000 on Professional. Extra AI agents and team members cost $20/month each on Starter and $30/month each on Professional.
- Operational fit: Cloud (SaaS); support: Priority support on Professional; SLA-backed support on Enterprise.
- Evidence context: Verified on vendor site, with facts checked 23 Sep 2026.
What Kommunicate does
Kommunicate puts an AI agent in front of your support team. It answers on your website, inside mobile apps and on messaging channels, and hands the conversation to a human when needed. Conversations can also be pushed into helpdesks such as Zendesk and Freshdesk so your existing ticket workflow stays intact.
How the pricing works
Plans bundle a fixed number of AI agents, team seats and monthly conversations. Starter is priced for a single operator; Professional is the first plan built for a team, adding helpdesk integrations, API access and agent-assist features. Overages and extra seats are clearly priced, which helps with forecasting.
Where it fits
Kommunicate works best for teams that already have a helpdesk and want an automation layer on top. If you want AI plus a built-in inbox at lower entry cost, Robylon AI and Desku are worth comparing.
Kommunicate pricing
Official pricing page (opens in a new tab)Starting price: $34/month billed annually ($40 monthly). Model: Per plan with included AI agents, seats and conversations; extras charged per unit.
Worked example3 agents with helpdesk sync on Professional: $167/month billed annually
Professional
$200/month
$167/month billed annually
2 AI agents, 3 team members, 2,000 conversations/month, Zendesk/Freshdesk integration, API and webhooks, priority support
Enterprise
Contact sales
Custom contract
Custom agents and seats, discounted conversation pricing, Salesforce/HubSpot/Zapier, SSO, SLA support
Extra conversations cost $15 per 1,000 on Starter and $10 per 1,000 on Professional. Extra AI agents and team members cost $20/month each on Starter and $30/month each on Professional.
Key features
- AI agent with human handoff
- Web, mobile SDK, WhatsApp, Telegram and Instagram channels
- AI email automation
- Zendesk, Freshdesk and Google Analytics integrations (Professional)
- AI summaries, auto-resolve and agent assist (Professional)
- Campaign messaging, API and webhooks (Professional)
Kommunicate pros and cons
Strengths
- 30-day trial is longer than most competitors
- Helpdesk integrations let you keep your ticketing tool
- Published overage rates make scaling predictable
Limitations
- Big price gap between Starter and Professional
- Seats and extra AI agents add up quickly
- CRM integrations such as Salesforce and HubSpot are Enterprise-only
Biggest limitation: Starter includes only one team member and 250 conversations a month; helpdesk integrations need Professional
Kommunicate at a glance
- Pricing model
- Per plan with included AI agents, seats and conversations; extras charged per unit
- Free access
- 30-day free trial, no credit card
- Support
- Priority support on Professional; SLA-backed support on Enterprise
- India readiness
- Priced in USD; WhatsApp channel included on all plans
- Deployment
- Cloud (SaaS)
- Use cases
- AI support automation, Live chat
- Industries
- E-commerce, Fintech, SaaS
Kommunicate alternatives
Closest alternative: Robylon AI. Here is how the shortlist compares on price and fit.
| Compare |  Kommunicate |
 Robylon AI |
 Desku |
 LimeChat |
|---|---|---|---|---|
| Best for | Support teams already on Zendesk or Freshdesk that want an AI agent in front of human agents | Teams that want AI to resolve repetitive support questions on chat and WhatsApp before adding human agents | Small and growing support teams that want a shared inbox and live chat without paying per agent | D2C and e-commerce brands running WhatsApp campaigns, cart recovery and AI-led support at scale |
| Starting price | $34/month billed annually ($40 monthly) | Free; paid plans from $25/month | Free; paid plans from $39/month | Contact sales for a quote |
| Free plan / trial | 30-day free trial, no credit card | Free Starter plan (300 credits/month, about 40 chats) | Free plan (2 agents) and 14-day trial on paid plans | Not listed on the pricing page |
| Biggest limitation | Starter includes only one team member and 250 conversations a month; helpdesk integrations need Professional | Credits run out quickly: Pro's 500 credits cover roughly 67 chats a month, so real volume pushes you to Business at $180/month | Meaningful AI usage needs the Eva AI token add-on at $59/month; WhatsApp and full social channels are Business-only | No published prices, and Meta bills WhatsApp Business API conversations separately |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
Kommunicate FAQs
How much does Kommunicate cost?
Starter costs $40/month or $34/month billed annually. Professional is $200/month or $167/month billed annually. Enterprise pricing is on request.
Does Kommunicate offer a free trial?
Yes, a 30-day free trial on all plans, with no credit card required.
Does Kommunicate integrate with Zendesk and Freshdesk?
Yes, from the Professional plan. Salesforce and HubSpot integrations are listed under Enterprise.
What happens if I exceed my conversation limit?
Additional conversations are billed at $15 per 1,000 on Starter and $10 per 1,000 on Professional.
Sources and how we checked
We read pricing and plan limits from Kommunicate's own pages (listed above) on the dates above. Where a vendor does not publish a price we can verify, we say so rather than estimate. Spotted something out of date? Tell us.
Profile updated · facts checked 23 Sep 2026
Kommunicate$34/month billed annually ($40 monthly)
