| Best for |
Ecommerce marketers and CRO or UX teams investigating checkout, landing-page and lead-form abandonment | SaaS product and engineering teams measuring onboarding, feature adoption and retention alongside website acquisition |
| Avoid if |
You need engineering telemetry such as network-request logs, have insufficient traffic to investigate patterns, or cannot manage sensitive-page recording | You want a very small pageview-only dashboard or cannot assign someone to manage tracking quality and per-product usage |
| Starting price |
Free plan; Essential from EUR25/month equivalent with annual billing, or EUR39/month monthly | Free allowances; product analytics from US$0.00005 per event above 1 million/month |
| Pricing model |
Subscription by monthly recorded sessions, websites, funnels and retention; annual discount; Enterprise custom | Per-product metered usage with free monthly allowances and volume discounts; optional paid platform packages |
| Free plan / trial |
Free: 500 sessions/month, one website, one funnel and one-month retention; 14-day paid trial | Free monthly allowances include 1M analytics events, 5,000 session recordings and 1M feature-flag requests |
| Plans |
- Free EUR0/month
- Essential annual EUR25/month equivalent
- Essential monthly EUR39/month
- Advanced annual EUR109/month equivalent
- Premium annual EUR319/month equivalent
- Enterprise Contact sales
| - Free US$0 within allowances
- Pay-as-you-go Usage based
- Product Analytics US$0.00005 per initial billable event
- Session Replay US$0.005 per initial billable recording
- Enterprise/platform requirements Contact sales
|
| Deployment |
Cloud / SaaS | Cloud / SaaS |
| India readiness |
Accessible to Indian teams via browser. No INR price, India data-residency commitment or India-specific GST invoice was verified. Budget for foreign-currency conversion and applicable taxes. | Accessible to Indian teams via browser. No INR price, India data-residency commitment or India-specific GST invoice was verified. Budget for foreign-currency conversion and applicable taxes. |
| Support |
Official help centre and support; Enterprise requirements by sales agreement | Community support on Free; email on Pay-as-you-go; Slack support listed above US$2,000/month |
| Biggest limitation |
Recorded-session allowance and retention constrain the evidence available, while advanced heatmaps, surveys and journeys have plan-specific access. | Several products have independent billing units and limits; exceeding a cap can discard new data, so an inexpensive analytics estimate does not cover the whole suite. |
| Evidence |
Verified on vendor site | Verified on vendor site |
| Price checked |
Not recorded | Not recorded |
| Pricing source |
Official pricing (opens in a new tab) |
Official pricing (opens in a new tab) |