| Best for |
Organisations that need detailed website measurement and a deliberate choice between managed hosting and their own infrastructure | Small site owners and technical teams wanting privacy-focused traffic and conversion reporting with cloud or self-hosted deployment |
| Avoid if |
You want only a minimal traffic counter or have no capacity to maintain a self-hosted analytics installation | You expect session replay in the free or Pro cloud tier, or assume that every event with several properties consumes only one usage unit |
| Starting price |
Free self-hosted Community; Cloud Business from EUR22/month for 50,000 hits | Free Hobby cloud tier; Pro US$20/month; Business US$200/month |
| Pricing model |
Cloud subscription by monthly hits; free Community licence; paid on-premise feature bundles; custom Enterprise | Monthly cloud base subscription plus event/replay overages; free self-hosted software; Enterprise custom |
| Free plan / trial |
Free self-hosted Community software; 21-day Cloud trial | Hobby: 100,000 events/month, one website, six-month retention; free self-hosted application; 14-day paid trial |
| Plans |
- Community On-Premise Free core software
- Cloud Business 50K EUR22/month excluding tax
- Cloud Enterprise Contact sales
- On-Premise Team EUR275/month
- On-Premise Business EUR1,450/month
- On-Premise Enterprise EUR3,400/month
- VIP Contact sales
| - Hobby US$0/month
- Pro US$20/month
- Business US$200/month
- Enterprise Contact sales
- Self-hosted Free software
|
| Deployment |
Cloud / SaaS or self-hosted/on-premise | Cloud / SaaS or self-hosted |
| India readiness |
Accessible to Indian teams via browser. No INR price, India data-residency commitment or India-specific GST invoice was verified. Budget for foreign-currency conversion and applicable taxes. | Accessible to Indian teams via browser. No INR price, India data-residency commitment or India-specific GST invoice was verified. Budget for foreign-currency conversion and applicable taxes. |
| Support |
Community forums for free self-hosting; Cloud email support; paid on-premise support varies by bundle | Hobby community support; Pro email; Business email and chat; Enterprise scoped support |
| Biggest limitation |
Deployment choice changes the real cost: self-hosted core requires infrastructure and maintenance, while premium functionality can require paid bundles or plugins. | Cloud usage includes stored event properties, and session replay and heatmaps start at Business rather than the US$20 Pro plan. |
| Evidence |
Verified on vendor site | Verified on vendor site |
| Price checked |
Not recorded | Not recorded |
| Pricing source |
Official pricing (opens in a new tab) |
Official pricing (opens in a new tab) |