Side-by-side comparison
Compare LimeChat vs Desku on pricing, free access, features, support and limitations using source-backed profile data and visible check dates.
Quick answer
There is no universal winner here. The better choice depends on the workflow, budget and limitation you can accept.
Choose it for: D2C and e-commerce brands running WhatsApp campaigns, cart recovery and AI-led support at scale
Starting price: Contact sales for a quote
Watch for: No published prices, and Meta bills WhatsApp Business API conversations separately
Choose it for: Small and growing support teams that want a shared inbox and live chat without paying per agent
Starting price: Free; paid plans from $39/month
Watch for: Meaningful AI usage needs the Eva AI token add-on at $59/month; WhatsApp and full social channels are Business-only
Full comparison
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| Compare | LimeChat |
Desku |
|---|---|---|
| Best for | D2C and e-commerce brands running WhatsApp campaigns, cart recovery and AI-led support at scale | Small and growing support teams that want a shared inbox and live chat without paying per agent |
| Avoid if | You want self-serve published pricing or you are a small store just starting on WhatsApp | You need heavy AI automation included in the base price, or more than 25 agents without add-ons |
| Starting price | Contact sales for a quote | Free; paid plans from $39/month |
| Pricing model | Custom quote based on suite, conversation volume and AI automation tier | Flat price per plan with included agent seats; AI and extra seats as add-ons |
| Free plan / trial | Not listed on the pricing page | Free plan (2 agents) and 14-day trial on paid plans |
| Plans |
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| Deployment | Cloud (SaaS) | Cloud (SaaS) |
| India readiness | Built around WhatsApp and Indian e-commerce use cases such as COD verification | Priced in USD; WhatsApp available on the Business plan |
| Support | Contact vendor | Not specified on pricing page |
| Biggest limitation | No published prices, and Meta bills WhatsApp Business API conversations separately | Meaningful AI usage needs the Eva AI token add-on at $59/month; WhatsApp and full social channels are Business-only |
| Evidence | Verified on vendor site | Verified on vendor site |
| Price checked | ||
| Pricing source | Official pricing (opens in a new tab) | Official pricing (opens in a new tab) |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
Pricing snapshot
Contact sales for a quote
Free; paid plans from $39/month
Evidence and freshness
This page updates automatically when a connected software profile is edited or re-imported. Pricing and plan limits can still change between checks, so verify the final quote with the vendor.
