Side-by-side comparison
Compare Robylon AI vs Desku on pricing, free access, features, support and limitations using source-backed profile data and visible check dates.
Quick answer
There is no universal winner here. The better choice depends on the workflow, budget and limitation you can accept.
Choose it for: Teams that want AI to resolve repetitive support questions on chat and WhatsApp before adding human agents
Starting price: Free; paid plans from $25/month
Watch for: Credits run out quickly: Pro's 500 credits cover roughly 67 chats a month, so real volume pushes you to Business at $180/month
Choose it for: Small and growing support teams that want a shared inbox and live chat without paying per agent
Starting price: Free; paid plans from $39/month
Watch for: Meaningful AI usage needs the Eva AI token add-on at $59/month; WhatsApp and full social channels are Business-only
Full comparison
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| Compare | Robylon AI |
Desku |
|---|---|---|
| Best for | Teams that want AI to resolve repetitive support questions on chat and WhatsApp before adding human agents | Small and growing support teams that want a shared inbox and live chat without paying per agent |
| Avoid if | You need a full helpdesk with ticket queues and SLAs as the core product, or you run thousands of chats a month on a fixed budget | You need heavy AI automation included in the base price, or more than 25 agents without add-ons |
| Starting price | Free; paid plans from $25/month | Free; paid plans from $39/month |
| Pricing model | Workspace plan with monthly credits; live-agent seats and extra credits billed separately | Flat price per plan with included agent seats; AI and extra seats as add-ons |
| Free plan / trial | Free Starter plan (300 credits/month, about 40 chats) | Free plan (2 agents) and 14-day trial on paid plans |
| Plans |
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| Deployment | Cloud (SaaS) | Cloud (SaaS) |
| India readiness | Priced in USD; WhatsApp available from the Pro plan | Priced in USD; WhatsApp available on the Business plan |
| Support | Priority support and SLAs on Enterprise; lower tiers not specified | Not specified on pricing page |
| Biggest limitation | Credits run out quickly: Pro's 500 credits cover roughly 67 chats a month, so real volume pushes you to Business at $180/month | Meaningful AI usage needs the Eva AI token add-on at $59/month; WhatsApp and full social channels are Business-only |
| Evidence | Verified on vendor site | Verified on vendor site |
| Price checked | ||
| Pricing source | Official pricing (opens in a new tab) | Official pricing (opens in a new tab) |
Prices are taken from each vendor's own pricing page on the dates shown. Taxes and add-ons may apply; confirm before you buy.
Pricing snapshot
Free; paid plans from $25/month
Free; paid plans from $39/month
Evidence and freshness
This page updates automatically when a connected software profile is edited or re-imported. Pricing and plan limits can still change between checks, so verify the final quote with the vendor.
